What we handle
Six services, one crew, one Master Plumber licence. Whatever it is, a Shelton technician diagnoses it in front of you and prices it before any tool comes out of the truck.
We cannot give an accurate quote over the phone, and we do not try. A technician comes to the address, finds the actual problem, and gives a precise estimate on site before starting the work, with you present. That policy holds whether the job is a running toilet or a full gas line install. Read more about who shows up to do it.
Where most calls start
Repairs
From dripping faucets to burst pipes, we handle all types of plumbing repairs with precision and care. Our licensed technicians diagnose the issue first, then walk you through the fix before any materials get used, chosen to last rather than to close the ticket fast. If the same trouble is turning up somewhere else in the house, in a water softener loop for instance, that is not a separate service call.
How a repair call runs →“I had Shelton Plumbing replace my water heater in Georgetown, and they did a fantastic job. Quick response, on time, and very professional. They explained everything clearly and the price was fair. The install looks clean and was done efficiently.”
Hot water
Hot water is essential for everyday comfort, and it is one of the calls we get the most. Our technicians work on tankless and traditional units both, so the recommendation is not limited to whatever happens to be on the truck that day. When a tank is still repairable, we say so. When it is not, we replace it the same visit where the parts allow.
Repair or replace →Drains
Blocked drains and sewer lines can be a nightmare, so we use advanced equipment to find the blockage before clearing it. One fixture backing up and the whole house backing up are different diagnoses, and clearing blind is how the same clog reappears next month. We would rather spend the extra ten minutes locating it properly the first time, preventing the callback as well as the flood.
Slow drain or blocked line →Why we locate before we clear
A snake pushed in blind can shove a blockage further down the line instead of removing it. Finding it first is what makes the fix actually hold.
One crew, one licence
There is no subcontractor layer here. The technician who diagnoses the job is covered under Master Plumber licence #44390, driving a vehicle with our name on the side. If a quote ever came from a phone call instead of a driveway, it did not come from us, because we do not do that.
The less-asked-about half
These three come up less often than a leaking faucet, but they run through the same licensed crew, priced the same way, on site before work starts.
Gas
We install, repair, and maintain propane and natural gas lines and appliances, work that is licence work in Texas for good reason. Safety standards here are not optional, and every technician doing gas work is trained and licensed to the same stringent standard, whether it is a new line run or an appliance connection.
What licensed gas work meansCompliance
Backflow prevention keeps contamination out of a water supply, and most homeowners are told they need a device tested without ever being told why. Our certified technicians run the test, confirm the assembly is functioning, and explain what the device actually protects against along the way.
Why backflow gets testedWater quality
Hard water is a Central Texas fact of life, not a sales pitch, and the job usually starts with diagnosing the water itself before any equipment goes in. From there we handle the loop, the softener or purification system, and the filtration that protects pipes, appliances, and drinking water.
Hard water, honestlyNot sure which one this is
Emergency calls are aimed at same day. General service is typically inside 72 hours. Either way, the technician who shows up gives you a number before touching anything.